Privacy Policy

Last updated: July 29, 2026

High Desert Surface Prep ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and how we protect it.

Information We Collect

When you contact us through our website, by phone, or by email, we may collect:

  • Your name
  • Your phone number
  • Your email address
  • Information about your project that you choose to share with us
  • Information related to your inquiry, estimate, appointment, or requested service

How We Use Your Information

We may use your information to:

  • Respond to your inquiry and follow up about your project
  • Request additional information about your project
  • Send text messages and emails related to your inquiry
  • Schedule and confirm estimates or appointments
  • Provide project updates and customer support
  • Coordinate a call or estimate with our team
  • Improve our services and customer experience
  • Maintain normal business and service records

SMS / Text Messaging Consent

When you submit our Contact Us form, provide your mobile phone number, and explicitly opt in by checking the SMS consent checkbox, you consent to receive SMS text messages from High Desert Surface Prep regarding your inquiry, estimates, appointments, project updates, and customer support.

Message frequency varies depending on your inquiry and communication with our team. Message and data rates may apply depending on your wireless carrier and mobile plan.

You may opt out at any time by replying STOP. Reply HELP for assistance.

Consent to receive SMS text messages is not a condition of purchasing any goods or services.

No mobile information, including your phone number, SMS consent, text messaging opt-in information, or text messaging originator opt-in data, will be shared with or sold to third parties or affiliates for their own marketing or promotional purposes.

Sharing of Information

We do not sell, rent, or share your personal information with third parties or affiliates for their own marketing or promotional purposes.

We may share information only with trusted service providers that assist us in operating our website, communicating with customers, delivering SMS messages, scheduling appointments, or providing services on our behalf.

These service providers may use your information only as necessary to perform services for High Desert Surface Prep and may not use it for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Data Retention

We retain your information only for as long as reasonably necessary to respond to your inquiry, provide requested services, comply with legal obligations, resolve disputes, and maintain normal business records.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, alteration, or loss.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

Your Choices

  • Reply STOP at any time to opt out of SMS text messages.
  • Reply HELP for assistance with SMS communications.
  • Contact us to request that we update, correct, or delete your information.
  • You may choose not to provide certain information, although this may limit our ability to respond to your inquiry.

Changes to This Privacy Policy

High Desert Surface Prep may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact Us

High Desert Surface Prep
1460 Pittman Ave
Sparks, NV 89431

Email: info@hdspnv.com
Phone: (775) 300-1900